Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you use Qwikyo.
Last updated: January 15, 2025
Privacy at a Glance
We Protect Your Data
Your personal information is encrypted and stored securely
Transparent Collection
We only collect data necessary for our services
Your Control
You can access, update, or delete your data anytime
Introduction
Qwikyo Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform and related services.
Important
By using our services, you consent to the collection and use of your information in accordance with this Privacy Policy.
Information We Collect
Account Information
Name, email address, phone number, profile picture
Task & Service Data
Task descriptions, location preferences, service history
Communication Data
Messages, reviews, ratings, support communications
Payment Information
Billing details, transaction history (processed securely)
Automatically Collected Information
When you use our platform, we automatically collect certain information:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Location information (when permitted by your device settings)
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to provide, maintain, and improve our services:
Service Delivery
Facilitate task matching, enable communication between users, process payments, and provide customer support.
Safety & Security
Verify user identities, prevent fraud, detect unauthorized access, and maintain platform security.
Platform Improvement
Analyze usage patterns, develop new features, fix bugs, and enhance user experience.
Communication
Send service updates, respond to inquiries, provide customer support, and share relevant promotional content (with your consent).
How We Share Your Information
We respect your privacy and only share your information in limited circumstances:
With Other Users
When you post tasks or offer services, certain information becomes visible to other users to facilitate service delivery (e.g., task details, ratings, reviews).
With Service Providers
We work with trusted third-party service providers who help us operate our platform:
- Payment processors (for secure transaction handling)
- Cloud storage providers (for data hosting and backup)
- Analytics services (for platform improvement)
- Customer support tools (for help and assistance)
Legal Requirements
We may disclose your information when required by law, legal process, or to protect the rights and safety of our users and platform.
Data Security
We implement industry-standard security measures to protect your information:
Encryption
All data transmission is encrypted using SSL/TLS protocols
Access Controls
Strict access controls and authentication for our systems
Regular Audits
Regular security assessments and vulnerability testing
Data Backup
Secure backup systems to prevent data loss
Your Privacy Rights
You have several rights regarding your personal information:
Access
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Portability
Export your data in a common format
Opt-out
Unsubscribe from marketing communications
To exercise these rights, please contact our privacy team at privacy@qwikyo.com
Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
| Type | Purpose | Duration |
|---|---|---|
| Essential | Core functionality and security | Session |
| Analytics | Usage analysis and improvement | 2 years |
| Marketing | Personalized advertising | 1 year |
Contact Us About Privacy
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Privacy Officer: privacy@qwikyo.com
Data Protection Officer: dpo@qwikyo.com
Address: Qwikyo Inc., 123 Innovation Street, Mumbai, Maharashtra 400001, India
Phone: +91-XXXX-XXXXXX
Related Information
Learn more about our policies and practices