Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you use Qwikyo.

Last updated: January 15, 2025

Privacy at a Glance

We Protect Your Data

Your personal information is encrypted and stored securely

Transparent Collection

We only collect data necessary for our services

Your Control

You can access, update, or delete your data anytime

Introduction

Qwikyo Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform and related services.

Important

By using our services, you consent to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

Account Information

Name, email address, phone number, profile picture

Task & Service Data

Task descriptions, location preferences, service history

Communication Data

Messages, reviews, ratings, support communications

Payment Information

Billing details, transaction history (processed securely)

Automatically Collected Information

When you use our platform, we automatically collect certain information:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Location information (when permitted by your device settings)
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to provide, maintain, and improve our services:

Service Delivery

Facilitate task matching, enable communication between users, process payments, and provide customer support.

Safety & Security

Verify user identities, prevent fraud, detect unauthorized access, and maintain platform security.

Platform Improvement

Analyze usage patterns, develop new features, fix bugs, and enhance user experience.

Communication

Send service updates, respond to inquiries, provide customer support, and share relevant promotional content (with your consent).

How We Share Your Information

We respect your privacy and only share your information in limited circumstances:

With Other Users

When you post tasks or offer services, certain information becomes visible to other users to facilitate service delivery (e.g., task details, ratings, reviews).

With Service Providers

We work with trusted third-party service providers who help us operate our platform:

  • Payment processors (for secure transaction handling)
  • Cloud storage providers (for data hosting and backup)
  • Analytics services (for platform improvement)
  • Customer support tools (for help and assistance)

Legal Requirements

We may disclose your information when required by law, legal process, or to protect the rights and safety of our users and platform.

Data Security

We implement industry-standard security measures to protect your information:

Encryption

All data transmission is encrypted using SSL/TLS protocols

Access Controls

Strict access controls and authentication for our systems

Regular Audits

Regular security assessments and vulnerability testing

Data Backup

Secure backup systems to prevent data loss

Your Privacy Rights

You have several rights regarding your personal information:

Access

Request a copy of your personal data

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal data

Portability

Export your data in a common format

Opt-out

Unsubscribe from marketing communications

To exercise these rights, please contact our privacy team at privacy@qwikyo.com

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

TypePurposeDuration
EssentialCore functionality and securitySession
AnalyticsUsage analysis and improvement2 years
MarketingPersonalized advertising1 year

Contact Us About Privacy

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Officer: privacy@qwikyo.com

Data Protection Officer: dpo@qwikyo.com

Address: Qwikyo Inc., 123 Innovation Street, Mumbai, Maharashtra 400001, India

Phone: +91-XXXX-XXXXXX